This User and Software Licence agreement is an agreement between you and Dr Anita Amin. Dr Anita Amin is CEO of the following companies: Coastal Skin Clinic and Skin Doc 24/7.

Please read carefully.

Use of service is considered as using any portion of the Software or website. By using the Service you agree to Dr Anita Amin handling your case, information and image, to respond to your case and provide a treatment plan.

If you do not agree to the terms of this user agreement, you are not entitled to use the Software or Service.

1. Dr Anita Amin holds information anonymously based on images and your input clinical history. All answers have been written and checked by Dr Anita Amin and UK dermatologists on the GMC register. The Service complies with GDPR. After submitting your case, Dr Anita will answer your case using the image and any accompanying information and answer your case. The medical guidance in the case answer is based on the information to hand. The diagnosis is guidance to supplement your internet search for medical information. If an urgent situation arises, call your local emergency number. All information is held anonymously and only accessed from your unique case id. Images are anonymous. A monthly audit of cases is undertaken t ensure the case answers are of the highest quality.

2. Price of the Service is announced on the Website. Dr Anita Amin reserves the right to change prices without notice. It is important to check the price before using the Service. A refund will be made if the transaction is erroneous after a case enquiry and the transaction is proven to be erroneous.

3. If your case has not been responded to within 48 hours, the consultation fee will be refunded on demand. Payment is made through PayPal. Third party payment terms and conditions apply.

4. All copyright and other intellectual property and rights to the Software is owned by Dr Anita Amin. You can only use the software in accordance with this Service agreement. You agree that Coastal Skin Clinic can use the anonymous image(s) provided by you in the use of the Service for education, research and service improvement uses.

5. All information received and treatment plans are kept separate from Apple, Google, PayPal and other third parties. Only your case ID can be used to track your case. It is your responsibility to keep it safe and secure. We cannot track or locate you (other than City provided by you in your query).

6. There is limitation of liability. The medical guidance in the case answer is based on the information to hand. The diagnosis is guidance to supplement your internet search for medical information. If an urgent situation arises, call your local emergency number. If you experience any side effects of treatment, please contact us immediately.